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When a user loses connection to their Calendar

Depending on how the integration connects to the end-users' calendar, the end-user may need to take some sort of action in order to maintain the connection (password changed, access token revoked, etc).

To keep users apprised of the situation, use Update a meeting setting endpoint to set the primary_calendar_connection_failed flag to true for users who lost their connection, this will turn a red banner at the top of the Salesloft app UI with a link to the page where a user can fix their connection.

A link URL can be set in the meetings settings on a team level. Once the integration has confirmed that the calendar connection has stabilized, the primary_calendar_connection_failed flag should be set back to false to remove the banner.

PUT /v2/meetings/settings/1

Request:

  • Headers:
    • Authorization: Bearer <api_key>
  • Url Params: No specific query parameters needed.
  • Body:
{
"primary_calendar_connection_failed": true
}

Response:

  • Status: 200
  • Body:
{
"data": {
"id": 1,
"primary_calendar_id": "external_00000000-0000-0000-0000-000000000000",
"calendar_type": "external",
"primary_calendar_connection_failed": true,
...
}
}