Fetch a call

GET 
/v2/activities/calls/:id

Fetches a call, by ID only.

Request

Path Parameters

id stringrequired

Call ID

Responses

200

Success

application/json

Schema

Schema

id integer

ID of Call

to string

Phone number that received the call

duration integer

Length of the call in seconds

sentiment string

Outcome of the conversation

disposition string

Result of the call

created_at date-time

Datetime of when the call was created

updated_at date-time

Datetime of when the call was last updated

recordings object[]
The recordings for this this call and their status
Array [
url string
The url of the recording
status string
The status of the call that produced this recording. Possible values are (but not limited to):
no-answer: The call was not answered
failed: The call was not able to be placed
busy: The call was busy
ringing: The call is ringing
in-progress: The call is ongoing
completed: The call is finished
recording_status string
The processing status of the recording. Possible values are (but not limited to):
not_recorded: there is no recording available, and there will not be one becoming available
pending: the recording is currently being processed by the system
processing: the recording is currently being processed by the system
completed: the recording processing has been completed
]
user object
User that made the call
id integer
_href string
action object
Action associated to the call
id integer
task object
Task that this call was loged from, or null if not sent through a cadence
id integer
called_person object
The person called
id integer
_href string
crm_activity object
CRM Activity associated with the call
id integer
_href string
note object
Note for this call
id integer
_href string
cadence object
Cadence the call was made on
id integer
_href string
step object
Step the call was made on
id integer
_href string

Example (from schema)

{
  "id": 1,
  "to": "7705551234",
  "duration": 60,
  "sentiment": "Demo Scheduled",
  "disposition": "Connected",
  "created_at": "2024-01-01T00:00:00.000000+00:00",
  "updated_at": "2024-01-01T00:00:00.000000+00:00",
  "recordings": [
    {
      "url": "https://example.com/recording1",
      "recording_status": "completed",
      "status": "completed"
    }
  ],
  "user": {
    "id": 1,
    "_href": "https://api.salesloft.com/v2/users/1"
  },
  "action": {
    "id": 1
  },
  "task": {
    "id": 1
  },
  "called_person": {
    "id": 1,
    "_href": "https://api.salesloft.com/v2/people/1"
  },
  "crm_activity": {
    "id": 1,
    "_href": "https://api.salesloft.com/v2/crm_activities/1"
  },
  "note": {
    "id": 1,
    "_href": "https://api.salesloft.com/v2/notes/1"
  },
  "cadence": {
    "id": 1,
    "_href": "https://api.salesloft.com/v2/cadences/1"
  },
  "step": {
    "id": 1,
    "_href": "https://api.salesloft.com/v2/steps/1"
  }
}

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