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List call data records

GET 
/v2/call_data_records
Fetches multiple call data records. The records can be filtered, paged, and sorted according to
the respective parameters.

Call data records are records of all inbound and outbound calls through Salesloft. A call data record may
be associated with a call, but does not have to be.

Please note: Due to performance, the results will exclusively include records created within the past year.

Request​

Query Parameters

    ids undefined[]

    IDs of call data records to fetch. If a record can't be found, that record won't be returned and your request will be successful

    has_call boolean

    Return only call data records which have or do not have a call logged for them

    created_at undefined[]

    Equality filters that are applied to the created_at field. A single filter can be used by itself or combined with other filters to create a range

    updated_at undefined[]

    Equality filters that are applied to the updated_at field. A single filter can be used by itself or combined with other filters to create a range

    user_guid undefined[]

    Filters list to only include guids

    person_id undefined[]

    Filters list by person_id. Multiple person ids can be applied

    direction string

    Filters by specified direction (inbound or outbound)

    status string

    Filters by specified status

    sentiment string

    Filters by specified sentiment

    disposition string

    Filters by specified disposition

    recordings_only boolean

    Filters based on the recording existence

    group_id integer

    Filters list by group id

    sort_by string

    Key to sort on, must be one of: created_at, updated_at. Defaults to created_at

    sort_direction string

    Direction to sort in, must be one of: ASC, DESC. Defaults to DESC

    per_page integer

    How many records to show per page in the range [1, 100]. Defaults to 25

    page integer

    The current page to fetch results from. Defaults to 1

    include_paging_counts boolean

    Whether to include total_pages and total_count in the metadata. Defaults to false

    limit_paging_counts boolean

    Specifies whether the max limit of 10k records should be applied to pagination counts. Affects the total_count and total_pages data

Responses​

Success

Schema
  • Array [
    • user object

    User that made or received the call, if the call was to a user

    updated_at date-time

    Datetime of when the call was last updated

    to string

    Phone number that received the call

    status string

    The outcome of the call. Can be one of: queued, initiated, ringing, in-progress, completed, busy, no-answer, canceled, failed

    started_at date-time

    Datetime of when the call started

    recording object

    The recording for this this call data record, with a status

    id integer

    ID of CallDataRecord

    from string

    Phone number that placed the call

    ended_at date-time

    Datetime of when the call ended

    duration integer

    Length of the call in seconds

    direction string

    Direction of the call. Can be one of: inbound, outbound

    dialer_recording object

    The dialer recording resource for the call recording

    created_at date-time

    Datetime of when the call was created

    called_person object

    The person called

    call_uuid string

    UUID of the call. Legs of the same call will have the same call_uuid.

    call_type string

    Type of the call. Can be one of: call, bridge, collaboration. Though exact values may change over time

    call object

    Call that this record was logged to, if logged to a call

  • ]
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